CM Dr. Pramod Sawant Directs Time-Bound Resolution of Public Grievances at ‘Sarkar Tumchya Dari’ in Curchorem

“Public Servants Must Remain Accountable and Resolve Citizens’ Issues Without Negligence,” Says Chief Minister Dr. Pramod Sawant

Goa Khabar: Taking governance directly to the people, Hon’ble Chief Minister Dr. Pramod Sawant interacted with citizens from the Curchorem constituency under the ‘Sarkar Tumchya Dari’ initiative at Ravindra Bhavan, Curchorem, on Friday. The programme focused on addressing public grievances, expediting pending matters and ensuring better access to Government services.

From civic concerns to welfare-related queries, citizens raised issues concerning electricity and water supply, roads, land partition and other pending matters. CM Dr. Sawant directed the administration to adopt a positive approach and take necessary action to resolve these concerns. He also instructed officials to guide citizens on the ‘Mhaje Ghar’ scheme, clarify the application process and address their queries. Matters relating to the Town and Country Planning (TCP) Department were also taken up for resolution.

Emphasising accountability in public service, Chief Minister Dr. Pramod Sawant urged officials to reflect on their responsibilities when citizens have to attend public grievance programmes in large numbers to get their concerns addressed. He called upon them to remain conscious of their role as public servants, understand citizens’ problems with sensitivity and act promptly to resolve them. He stressed that many issues could be addressed through a positive and responsive administrative approach.

Focused directions were also issued on specific pending cases, including complaints concerning EHN numbers issued before February 24, 2025, and matters related to the allotment of IIL numbers. CM Dr. Sawant instructed the concerned authorities to take the necessary action in these cases. During the programme, appointment orders under DSSS were handed over to five beneficiaries, while Vishwesh Desai was felicitated by the CM Dr. Sawant for his public-spirited work in cleaning the Zuari River by removing aquatic vegetation.

The programme was attended by Hon’ble MLA Shri Nilesh Cabral and Additional Collector Shri Ramesh Gaonkar. The initiative reaffirmed the Government’s focus on accessible administration, responsive grievance redressal and effective implementation of public services and welfare schemes.