{"id":102436,"date":"2025-04-24T17:26:25","date_gmt":"2025-04-24T11:56:25","guid":{"rendered":"https:\/\/www.goakhabar.com\/?p=102436"},"modified":"2025-04-24T17:26:25","modified_gmt":"2025-04-24T11:56:25","slug":"gtdc-organizes-a-one-day-hospitality-orientation-and-operations-workshop-at-st-regis-goa-resort","status":"publish","type":"post","link":"https:\/\/www.goakhabar.com\/?p=102436","title":{"rendered":"GTDC organizes a one-day hospitality orientation and operations workshop at St. Regis Goa Resort"},"content":{"rendered":"<p dir=\"auto\"><strong>Goa Khabar : The Goa Tourism Development Corporation (GTDC), in collaboration with The St. Regis Goa Resort, Mobor, Cavelossim, Salcete, successfully conducted a one-day workshop on hospitality orientation and operations. Designed to offer an immersive experience in a hospitality setting, the workshop provided GTDC officials with valuable insights in hotel operations &amp; customer services.<\/strong><\/p>\n<p dir=\"auto\">The workshop was inaugurated in the presence of Satish Kumar, General Manager of the St. Regis Goa Resort, along with GTDC\u2019s General Managers GTDC General Managers including Gavin Dias (Hotels, Marketing);\u00a0 Laxmikant Vaigankar (Administration); Kapil Paiguinkar (Finance); and Sachin Gore (Engineering), Deepak Narvekar, Dy General Manager (Hotels\/ Mktg), Sandeep Gawas, Dy. General Manager (Admin) and other officials of GTDC and St Regis. The initiative focused on enhancing the soft skills, communication abilities, and operational knowledge of the Senior GTDC personnel.<\/p>\n<p dir=\"auto\">Resource persons from The St. Regis led interactive sessions covering guest service excellence, internal hotel operations, and soft skills training. A dedicated interaction session facilitated the exchange of ideas between the resort\u2019s resource team and GTDC officials. As part of the programme, participants were taken on a guided tour of the resort, exploring key areas such as the lagoons, cocktail mixing station, hotel lobby, beach access from the hotel, and the \u2018heart of the hotel\u2019 operations wing and other important sections.<\/p>\n<p dir=\"auto\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-102438\" src=\"https:\/\/goakhabar-com.preview.jikut.com\/wp-content\/uploads\/2025\/04\/25.04.2025.jpg\" alt=\"\" width=\"300\" height=\"245\" \/><\/p>\n<p dir=\"auto\">To honour the participants, certificates along with traditional Kunbi shawls, sarees, jackets, and Hotel Gift were presented by Dr. Ganesh Gaonkar, Chairman of GTDC and\u00a0 Satish Kumar, General Manager of the St. Regis Goa Resort.<\/p>\n<p dir=\"auto\">Dr. Ganesh Gaonkar, Chairman of GTDC, was present at the certificate distribution ceremony. In his address, he expressed gratitude for the opportunity extended to GTDC staff to engage with one of Goa\u2019s premier luxury resorts. He emphasised that the experience and knowledge gained would contribute significantly to enhancing the quality of services offered by GTDC and tourism related services. Dr. Gaonkar also acknowledged the support and cooperation of The St. Regis team in organising the workshop.<\/p>\n<p dir=\"auto\">Kuldeep Arolkar, Managing Director, GTDC stated, \u201cWorkshops like these help our teams learn from the best in the industry and adopt proven practices that enhance our service and operational standards. Through such initiatives, we aim to equip our teams with the skills, mindset, and exposure needed to deliver exceptional experiences across our tourism infrastructure.<\/p>\n<p dir=\"auto\">Satish Kumar, General Manager of The St. Regis Goa Resort, reaffirmed the resort\u2019s unwavering commitment to partnering with Goa Tourism in elevating the state\u2019s position as a world-class destination. He emphasized the resort\u2019s relentless focus on excellence and its role in setting benchmarks in luxury hospitality. Amidst evolving industry narratives, he proudly highlighted that The St. Regis Goa continues to achieve robust occupancy levels and exceptional guest satisfaction\u2014testament to the trust and loyalty of its discerning guests.<\/p>\n<p dir=\"auto\">Gavin Dias, General Manager and Deepak Narvekar, Deputy General Manager, also spoke on the occasion. Dorin Mascarenhas, Manager \u2013 Human Resources at The St. Regis Goa Resort also extended the help during the workshop.<\/p>\n<p dir=\"auto\">30 senior officials of GTDC ranging from General Managers to Manager of the Residencies participated in the workshop.<\/p>\n<p dir=\"auto\">This workshop marks a significant step towards knowledge exchange and skill development in Goa\u2019s tourism and hospitality sector, reflecting a shared commitment to service excellence and professional growth.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Goa Khabar : The Goa Tourism Development Corporation (GTDC), in collaboration with The St. Regis Goa Resort, Mobor, Cavelossim, Salcete, successfully conducted a one-day workshop on hospitality orientation and operations. Designed to offer an immersive experience in a hospitality setting, the workshop provided GTDC officials with valuable insights in hotel operations &amp; customer services. The [&hellip;]<\/p>\n","protected":false},"author":25169,"featured_media":102437,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,155],"tags":[3794],"class_list":["post-102436","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-6","category-155","tag-featured"],"read":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=\/wp\/v2\/posts\/102436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=\/wp\/v2\/users\/25169"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=102436"}],"version-history":[{"count":1,"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=\/wp\/v2\/posts\/102436\/revisions"}],"predecessor-version":[{"id":102439,"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=\/wp\/v2\/posts\/102436\/revisions\/102439"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=\/wp\/v2\/media\/102437"}],"wp:attachment":[{"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=102436"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=102436"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.goakhabar.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=102436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}